Sr. Director Credit/Home Advisor, RBC Advice Centre
I have 31 years of leadership experience in Financial Services. I direct my energy to develop and support a team of 600 leaders and advisors achieve and succeed. My team, located across Canada, provides Credit and Home ownership advice through phone, email to current and prospective clients of RBC Royal Bank of Canada.
i have an expertise in sourcing/developing top talent, change management, leadership development and strategic partnering. I am the Board Chair for the Manitoba Customer Contact Association. I grew up in Tsawwassen BC and then lived in Banff, Yukon Territory and Sichuan China prior to joining the RBC in 1992. During my 31 years with RBC, I married my wonderful wife, Carol, and we have been blessed with 3 girls (all 3 who are now young adults). We moved from Beautiful BC to Winnipeg in 2001 and have enjoyed raising our family here.